Privacy & Data Protection Notice
At Casa Del Lupo we care about the privacy of your personal data. This notice explains how the data you share through the reservation and contact forms on our website is processed, in line with applicable data-protection law (KVKK / GDPR principles).
Data Controller
This website is operated by Casa Del Lupo. Address: Alparslan Türkeş Blv No:51 NO:19 KK, Hüseyin Avni Ulaş, 25430 Palandöken / Erzurum, Türkiye. Contact: 0542 516 83 64 · [email protected].
Personal Data Processed
Through the reservation and contact forms we process your name, phone number, email address (optional) and message/note content; we also process your IP address for security and abuse-prevention purposes.
Purposes of Processing
Your data is processed solely to respond to your reservation and contact requests, confirm your reservation and ensure service quality. It is not used for marketing and is not sold to third parties.
Legal Basis
Processing is based on the performance of your request (formation and performance of a contract) and legitimate interest.
Retention Period
Your personal data is retained for as long as the processing purpose requires and as prescribed by applicable law; it is deleted or anonymised at the end of that period.
Transfers
Your data is not shared with third parties other than the infrastructure provider used for email notifications and the web hosting service.
Your Rights
To access, rectify or erase your personal data, object to its processing, or exercise your other rights, you can reach us at [email protected].
Contact
For requests and questions: 0542 516 83 64 · [email protected]
This notice is for information purposes; please consult a legal advisor for current legal requirements.